Refund Policy

At Dogukan Zorbey Sezgin, we stand behind the quality of our product and want you to be completely satisfied with your purchase. We offer a 14-day money-back guarantee for all new purchases of the Dynamic Currency Pricing Pro plugin.

If you are experiencing a technical issue or believe the plugin is not working as described, we kindly ask that you first contact our support team to allow us to resolve the issue for you.

Conditions for a Full Refund

We are happy to provide a full refund within 14 days of the original purchase date if the plugin is not functioning as advertised and we are unable to resolve the issue for you. A refund will be granted under the following conditions:

  • The request is made within the first 14 days of purchase.
  • You have contacted our support team and allowed us to attempt to resolve the technical issue.
  • The issue is determined to be a fault with our plugin and not a conflict with a third-party plugin or theme, or a problem with your server environment.

We Do Not Grant Refunds Under These Circumstances

  • You simply changed your mind.
  • You purchased the plugin by mistake.
  • The 14-day refund period has expired.
  • You are asking for a feature that is not advertised as part of the plugin.
  • The issue is caused by a third-party plugin, theme, or your server environment.
  • You have not contacted our support team to try and resolve the issue first.

How to Request a Refund

To request a refund, please contact us at info@wpdynamicpricing.com with your order number and a detailed explanation of the problem you are facing. We will review your request and get back to you within 48 business hours.

What Happens After a Refund

Upon a successful refund, your license key for the Pro plugin will be deactivated. You will no longer receive automatic updates or be eligible for technical support.

By purchasing our plugin, you agree to this refund policy.

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